How to Choose a Cleaning Service: Common Mistakes Clients Make
If you are already reading this article about how to choose a cleaning service, it means you have decided on a step that will most likely change your life for the better. Why “most likely”? Because choosing an unverified and unprofessional company can turn into disappointment — and then you will probably want to go back to cleaning on your own forever.
But how do you choose cleaners whose work will not disappoint? After all, on the internet all companies, their promises, and their offers look very similar. It is difficult to understand who will truly do the job well and who simply writes nicely on their website.
To avoid losing money, ruining your mood, and redoing the cleaning, keep reading. We will go through common mistakes and explain how to choose the right cleaning services and stay satisfied.
Choosing a Cleaning Service Based on Price Alone
The most common mistake is paying attention only to the price and choosing the lowest one. Yes, budget matters. But when the cost is significantly lower than the market price, it is worth thinking — at whose expense? Usually, companies save on professional equipment, trained cleaners, or even on cleaning time. Cheap in this case definitely does not mean quality.
Many homeowners in Spokane, after such savings, end up spending money on repeat cleaning or even repairs of damaged interior elements.
The price should be reasonable and transparent, but it is far from the only criterion.
Not Checking What’s Included in the Service
Another mistake is not clarifying what exactly is included in the cleaning. “Standard cleaning” may mean a different set of services in different companies. For some, it is only washing surfaces and floors; for others — also baseboards, doors, and appliances.
Before booking, it is worth asking:
- Is oven interior cleaning included?
- Are cabinets cleaned inside?
- Is window washing included?
- Is it a regular cleaning service or deep cleaning?
This way, it will be clearer for you how to choose a house cleaning service that meets your expectations.
Ignoring Reviews and Reputation
Reviews can show the quality of service best, because they reflect real experience from other people.
The answer to the question — how to choose a trusted house cleaning service — is to check its reputation. It is worth looking at independent reviews, ratings, and the company’s response to complaints. Pay attention not only to the score but also to the details: what people write about punctuality, carefulness, communication, and whether they want to use the service again.
Not Verifying Experience and Professionalism
The company’s experience also matters. Especially if you have:
- expensive furniture
- natural surfaces
- marble countertops
- wool or silk rugs
A professional team works with high-quality equipment, eco-friendly products, and also has checklists, trained staff, and quality standards. Therefore, we recommend paying attention to how many years the company has been operating and what requirements they have for their employees.
Skipping Insurance and Liability Coverage
Insurance is often forgotten — until the first problem.
What will happen if furniture is damaged during cleaning? Or an expensive vase is broken? All these conditions must be прописані in the insurance. A reliable service has liability coverage. This means that the client is protected in case of force majeure and will receive compensation if the cleaners are at fault.
Remember, saving on insurance can cost more than the cleaning itself.
Choosing the Wrong Type of Cleaning Service
Sometimes the problem is not the company, but the wrong format.
For example, you ordered maintenance cleaning, but the apartment needs deep cleaning. Or you chose one-time cleaning, although you need a regular schedule.
We prepared a short comparison for you:
| Situation | Better solution |
| After renovation | Deep cleaning |
| Weekly maintenance | Regular cleaning |
| Before selling a home | Detailed general cleaning |
| After long-term rental | Move-out cleaning |
Cleaning Service Mistakes in Spokane, WA
Spokane and Spokane Valley have their own specifics: dust in the dry season, dirt in winter, leaves in fall — all of this quickly accumulates in homes. Therefore, it is important to choose a service that understands local conditions. Fortunately, in Spokane the choice is quite large.
So, let’s summarize. Mistakes when choosing a cleaning company cost time, money, and nerves. To avoid disappointment:
- do not focus only on price
- clarify what is included in the service
- check reviews
- learn about experience and insurance
- choose the right cleaning format
When you understand how to choose a cleaning service, the process becomes easier. You are not just ordering cleaning — you are ensuring peace of mind, predictability, and a clean space without stress and overpaying.
